Lead ServiceNow Consultant (Frederiksberg)

A pioneering digital transformation firm headquartered in Frederiksberg seeks an experienced Lead ServiceNow Consultant to spearhead their rapidly expanding ServiceNow practice. This is an unmatchable opportunity to be an early team member helping to shape the strategic direction and build out the ServiceNow delivery capabilities for a visionary new consultancy.

Key Responsibilities:

• Oversee all aspects of the design and delivery of comprehensive, enterprise-scale ServiceNow-enabled service management solutions and transformations for clients across industries

• Lead Requirement Analysis, Solution Design, Process Re-engineering, Development, Testing, Organizational Change Management, Training and Deployment workstreams

• Provide trusted ServiceNow platform advisory services and technical leadership as an elite subject matter expert guiding clients like major financial services, healthcare, manufacturing and public sector organizations

• Develop robust ServiceNow talent development programs through training curricula, mentorship initiatives, career growth opportunities and capabilities uplift

• Foster ecosystem partnerships with ServiceNow and other key technology vendors to bring cutting-edge solutions to engagements

• Identify areas for practice innovation, IP/accelerator development and thought leadership within the ServiceNow product stack

Minimum Qualifications:

• Minimum 5 years of hands-on ServiceNow implementation experience across multiple modules (ITSM, ITOM, CSM, etc.) and coding languages

• Mastery of industry best practices, coding standards and architectural principles for optimizing the ServiceNow platform in complex enterprise environments 

• Exceptional client management and communication skills with proven ability to present to and influence C-Level and executive stakeholders

• Extensive professional services experience managing large-scale, multi-million dollar ServiceNow transformation programs end-to-end

• Fluency in Danish and English required, with strong technical documentation, training and knowledge transfer abilities

Thank you for your interest in this opportunity. If your application is successful we will contact you to discuss the position in more detail within 48 hours of receiving your CV. Please assume your application has been unsuccessful if you do not hear back from us within 48 hours