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ServiceNow Architect
- Posted 02 October 2024
- LocationZurich
- Job type Permanent
- Discipline Enterprise Applications
- Reference2745
Job description
Inhouse ServiceNow Architect
My client are an end customer of ServiceNow and are currently seeking a ServiceNow Architect to join their ServiceNow team, which contains 6 people. They have a mature ServiceNow environment and currently have ITSM, CSM & SPM. This individual will focus on the ITSM & CSM modules.
Responsibilities:
- Develop and document design concepts and specifications, including effort estimation.
- Collaborate with internal teams and external development partners to review designs and code.
- Provide advice and support to internal and external clients on ServiceNow, representing the architectural perspective.
- Configure and enhance the ServiceNow platform according to out-of-the-box (OOTB) features and best practices.
- Oversee functional and technical requirements management.
- Ensure sustainable, high-performance, maintainable, and future-proof design of solutions on the ServiceNow platform (ITSM, ITBM, CSM, IntegrationHub).
- Participate in the full software development lifecycle, including requirements gathering, business analysis, design, implementation, testing, and documentation.
Your Profile:
- Experience as a software architect with ServiceNow (solution consultant or developer).
- Expertise in JavaScript, relational databases/SQL, data normalization, object-oriented design, and three-tier architecture.
- Strong attention to detail, with a commitment to clean code, OOTB solutions, and structured work methods.
- Knowledge of ITIL and Service Management practices.
- Willingness to continually improve and stay current in the ServiceNow environment.
- Proficient in German (C1 level) and good knowledge of English (B1 level).